PAL to suspend Kuwait flights starting May 16


MANILA, Philippines – Philippine Airlines (PAL) will suspend flights to and from Kuwait starting May 16, citing low demand.
On its Facebook page, PAL said "the ongoing slowdown in OFW (overseas Filipino worker) travel to Kuwait has made regular operations economically unsustainable."
The Philippines had barred the deployment of OFWs to Kuwait back in February over cases of abuse. The most high-profile case is that of slain domestic helper Joanna Demafelis , whose employers were recently  sentenced to death for her murder.
PAL noted that it has repatriated  nearly 900 distressed Filipino workers from Kuwait to Manila.
The flag carrier said the suspension of its Manila-Kuwait and Kuwait-Manila flights will remain "until such time that market conditions on the route improve."
"PAL will continue to serve Kuwait through our flights to Dubai, Abu Dhabi, Doha, Riyadh, Jeddah, and Dammam, as the airline with the largest network of routes between the Philippines and the Middle East," it added.
Those affected by the suspension of flights have the following options:

Rebook their flights to travel on or before May 16.
Reroute  their PAL Manila-Kuwait journey to fly on PAL to Abu Dhabi or Dubai or Doha, and then on other airlines for the connecting flight to Kuwait.
Reroute  their PAL Kuwait-Manila journey to fly on other airlines to Abu Dhabi or Dubai or Doha, and then take a PAL flight to Manila.
Refund their unused tickets.

PAL said it will shoulder the cost of flights on other airlines, if passengers choose that option.
All rerouting and rebooking charges will also be waived.
Passengers in the Philippines may call hotline number 855-8888, or visit a PAL ticketing office or partner travel agent.
Passengers in Kuwait can call toll-free number 1-800-855-8888.  – Rappler.com

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